About Us

 Northern New York Parts
About Us

We are a family owned and operated a small business that deals in online sales of small engine and farm tractor parts. We started out just buying parts needed for our own repairs and grew from there. You may have already ordered from us in the past with also selling on eBay, Amazon, Walmart, Sears, Truegether, and Bonanza. We ship to every state and most of the countries out there. We keep our overhead low so that we can pass on the savings to you our customer.

We are located in the true upstate New York and within 9 miles of the Canadian Border. This part of the country is rural where everyone knows everybody and is a great community to belong too. Most of us in this areas use to milk cows or raise beef for a living. Those days are gone and now no one on our road has cows anymore. There used to be 14 dairy farms on our road alone. Now there are none. It has given way to the large 3500 + cowherds and milking 24/7.

We got our start by converting over our Helfer barn to a repair/ inventory area. We soon outgrew the area and had to remodel our 120 X 40 main barn to house our retail and mail order business. On January 1st, 2012, the day before we had a chance to move in, the barn burned to the ground taking with it all the inventory, tools and customers machines that were there to be worked on.

With the help of our suppliers, we were able to get moved into another property that we owned that was being used as a hunting camp just so we could keep our employees going, our customer’s orders going out the door and our door staying open for business. Our community rallied behind us and without their help and support, we may have tossed the towel in for good. Another property just down the road from where the business was became available in the spring and was bought and we spent the next 7 months getting it back into shape to allow us to run a business from it.

Our normal day is talking on the phone with customers and shipping orders as they come in from all the venues we sell on. We also run a full-service repair shop and repairs items from a weed eater to a farm tractor. Everything from a basic service to a complete engine overhaul. So far, our best advertising has come from word of mouth from prior customers. That tells us we must be doing something right. So if you feel we are worthy enough, we ask that you please pass on our information to friends and family, so they too can enjoy being treated the way they should when it comes to service, repair work or just in need of parts.

We do not have a fancy warehouse or buildings. We are not some huge business where you the customer is just another account number to sell too. We want to become friends first and if we can also get an order from you, that would be great as well. Our main goal is to help you solve a problem you may be working on. From simple information on products, we carry to how to repair or install a part.  If we cannot get you the right part or parts, we will try to locate a business that can and pass that on or call them for you to get that information. Why would we send a customer to a competitor? Because we do not feel we have in the true sense competitors, we work with other business owners in the same field and we help each other when we can.

If you are from the local area and would like to have service or repairs, please feel free to give us a call during normal business hours to set up a time to drop off the machine or make arrangements for us to pick it up for you. If you are just in need of parts, call us to be sure we have everything here to save you to many trips trying to get parts. We place orders with our suppliers daily not weekly and the longest is 4 days from the time ordered to get it to us unless we run into a back-order.

Please check out our Q & A section for answers to the common questions asked. If you do not find the part you’re after on our website, please shoot us an email since not all parts are here yet. It takes time to get these parts listed. If you are in need of farm tractor parts, please visit our farm website at www.myfarmparts.com.  We are an authorized service repair shop for Cub Cadet, Homelite, HydroGear, Briggs, Kohler, Tecumseh, Baja, Massimo, Champion, Campbell Hausfeld, Generac just to name a few. We do parts look-up all day so please allow us to find the part or parts with you supplying the make, model and the serial number of the machine you have and a general description of what you need.

Testimonials

  • William

    AAA+++Seller!!! LIGHTNING FAST Shipping - 2 Days!!! GREAT Communication!!!
  • Sergio

    Exactly as pictured fast shipper great price buy with confidence
  • Jimmy

    Great transaction, fast shipping many thanks.
  • Bill

    A super fast, super well packed and a perfectly smooth transaction. Thank you.
  • James

    Placed my order and it arrived a week earlier than expected. Great service!